At White World Expeditions, we primarily offer services related to outdoor adventures like rafting, camping, and biking in the beautiful region of Rishikesh, Uttarakhand. As such, there are no physical products to be shipped to our customers. All our services are provided on-site at our various adventure locations.
We understand that sometimes unforeseen circumstances can arise that may require you to cancel or reschedule your adventure with us. Our refund policy is designed to be fair and accommodating while also considering the logistics and costs associated with planning and conducting these activities.
Cancellations by Customers:
Cancellations made at least 15 days before the scheduled activity will be eligible for a full refund.
Cancellations made within 7 to 14 days before the activity will be eligible for a 50% refund.
Cancellations made within 7 days of the activity are not eligible for a refund.
We understand that plans can change. If you need to reschedule your activity, please inform us at least 7 days before the scheduled date. We will do our best to accommodate your request based on availability.
Cancellation by White World Expeditions:
While we make every effort to conduct activities as scheduled, there may be instances where we have to cancel an activity due to unforeseen circumstances such as extreme weather conditions, safety concerns, or other operational issues. In such cases, we will offer you the option to reschedule or provide a full refund.
If a customer fails to show up for their scheduled activity without prior notice, they will not be eligible for a refund.
Refunds will be processed within 10 business days from the date of cancellation or approval.
Refunds will be issued using the same payment method that was used for the original booking.
Please note that all refunds are subject to administrative and transaction fees. If you have any questions or need to request a refund or reschedule, please contact our customer service team at [contact email] or [contact phone number].
White World Expeditions reserves the right to amend this policy at any time. Please review this policy regularly for any updates or changes.
Thank you for choosing White World Expeditions for your outdoor adventure needs. We look forward to providing you with unforgettable experiences in the natural beauty of Rishikesh, Uttarakhand.
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